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Website & commerce

From catalogue to order.With your confirmation rules.

Start with ready-to-use management software for products, orders and bookings. Then work with Shappy to adapt the information you collect, preparation stages and connections your company needs.

01Catalogue02Request03Preparation04Follow-up
Small product businessesBooking-based servicesE-commerce teams
Your working day

An order continues beyond the form.

Julie prepares the week’s orders and workshops. She matches requested references, quantities and available places.

  1. 01

    Prepare the catalogue

    Describe products and variants with prices in euros. Slots keep an explicit capacity.

  2. 02

    Follow requests

    Keep customer, order lines and expected date in an identifiable record.

  3. 03

    Check confirmation

    Check the order total and slot capacity before confirmation. Cancellations retain their context.

In the office

Read the offer and its fulfilment together.

Internal management views for your products, orders and bookings.

Requests have a next step.

Follow the preparation of each order, step by step.

Your software, your rules

Bookings that fit your offering.

Tell Shappy what needs to change. Watch your software take on your way of working.

Shappy, SHAPP’s assistant
Shappy

Your software, your rules

Your request to Shappy
Julie Bernard

Add participant experience level to workshop bookings and a preparation view by slot for the welcome coordinator.

Watch the transformation

Maison Rivage / Website & commerceBefore
Your software today

Adapted by Shappy · try the new fields.

Try it yourself

Take your software for a spin.

Switch views, open a record and try the available actions. Linked records show how the workflow fits together.

Your existing tools

Choose how orders enter your workflow.

The public website, payment and preparation are separate workflows. You connect and check each one.

Your website or forms

Customer, request, item reference and requested time slot.

What is needed : Define the receiving interface, validation and duplicate handling.

Authenticated customer portal

Orders and bookings belonging to the signed-in customer.

What is needed : A manager links the customer’s identity to their record and configures roles.

Stock and payment provider

References to prepare and transaction reference to match to an order.

What is needed : Verify authorised connections, payment provider and return handling.

Start, then make it your own

Walk through an order and a booking.

  1. 01

    Choose the offer

    An item, a slot and their terms give a concrete initial scope.

  2. 02

    Define confirmations

    Define what reserves, cancels, prepares or confirms in your business.

  3. 03

    Adapt, then connect

    Tell Shappy what information and preparation rules you need. Check the changes, access and external transfers before any public launch.

Your questions before choosing your software.

Can we adapt the workflow to our offering?

Yes. Product, order and booking management provide the starting point. Evolve your software with Shappy to add customer information, preparation stages or confirmation rules. Changes and any connections to your website are checked before release.

Does the software publish a store?

It manages your products, orders, bookings and an authenticated customer portal. Your public website stays your storefront.

Can we collect payments with PayPal?

Tell Shappy which payment provider you use: we check the access and transaction cycle with you before the first payment.

What happens when a slot is full?

The software blocks any place beyond capacity. Concurrent bookings, cancellations and confirmations are validated in the application.

Does the software manage stock and shipping?

The software manages products, orders and bookings. For stock and shipping, you connect it to the relevant application.

Website & commerce

Your offering deserves its own workflow.

Start with a customer request and the existing software to define the information, approvals and connections your company needs.

Bring a representative record and your working rules. We will define data migration and the first changes to check.